Yes, it’s a pleasure to deal with this site. Now, let me make it clear that I am new to buying a doll for the first time. Like many people, I did a lot of research, such as reading other people’s posts, how to use it, how to maintain it, and so on. Then, maybe it was time to take the leap and start talking to some sellers. This seller’s customer service was top notch. I sent my first round of emails and loaded them, only to get a response within an hour. I talked to the salesman for almost 3 weeks, asked a lot of questions and finally got it all worked out with him. I am a happy customer.